Legal

PromptRadar.ai Terms of Service

Last Updated: June 2026

1. Introduction

Welcome to PromptRadar.ai (“PromptRadar”, “we”, “us”, or “our”).

These Terms of Service (“Terms”) govern your access to and use of the PromptRadar.ai website, platform, software, APIs, content, and services (collectively, the “Services”).

By accessing or using the Services, you agree to be bound by these Terms.

If you do not agree to these Terms, you must not use the Services.

2. Eligibility

You must be at least 18 years old and legally capable of entering into a binding agreement to use the Services.

If you use the Services on behalf of a company or organization, you represent that you have authority to bind that entity to these Terms.

3. Description of Services

PromptRadar provides software and services designed to help businesses monitor, analyze, and influence how brands, products, and services appear within AI systems and large language models.

We may modify, suspend, or discontinue any aspect of the Services at any time.

4. Account Registration

You may be required to create an account to access certain features.

You agree to:

  • Provide accurate information.
  • Keep your credentials secure.
  • Maintain current account information.
  • Accept responsibility for all activity under your account.

You must notify us immediately of any unauthorized use of your account.

5. Acceptable Use

You agree not to:

  • Violate any applicable laws or regulations.
  • Upload unlawful, defamatory, fraudulent, or misleading content.
  • Interfere with the operation of the Services.
  • Attempt unauthorized access to systems or accounts.
  • Reverse engineer, copy, or exploit the platform.
  • Use the Services to engage in spam, abuse, harassment, or deceptive practices.

We reserve the right to suspend or terminate accounts that violate these Terms.

6. User Content

You retain ownership of content you submit to the Services, including prompts, feedback submissions, reports, datasets, and other materials.

By submitting content, you grant PromptRadar a worldwide, non-exclusive, royalty-free license to host, process, analyze, display, and use such content solely for providing and improving the Services.

You represent that you have all rights necessary to submit such content.

7. AI and Third-Party Platforms

PromptRadar interacts with and analyzes outputs from third-party AI platforms.

We do not control:

  • ChatGPT
  • Gemini
  • Claude
  • Perplexity
  • Other third-party AI systems

We do not guarantee any specific ranking, recommendation, visibility outcome, or placement within any AI platform.

AI-generated responses may change at any time without notice.

8. Subscription and Payments

Certain Services require payment.

By purchasing a subscription, you agree to pay all applicable fees.

Unless otherwise stated:

  • Fees are billed in advance.
  • Payments are non-refundable.
  • Subscriptions automatically renew until cancelled.

We may change pricing with reasonable notice.

9. Intellectual Property

The Services, software, branding, logos, reports, methodologies, dashboards, and content provided by PromptRadar are owned by PromptRadar.ai or its licensors.

Except as expressly permitted, you may not:

  • Copy
  • Reproduce
  • Distribute
  • Modify
  • Resell
  • Create derivative works

without our written consent.

10. Confidentiality

Each party agrees to protect confidential information received from the other party and use it only for purposes related to the Services.

11. Disclaimers

The Services are provided “as is” and “as available.”

To the maximum extent permitted by law, PromptRadar disclaims all warranties, including:

  • Merchantability
  • Fitness for a particular purpose
  • Non-infringement
  • Availability
  • Accuracy of AI-generated insights

We do not guarantee business outcomes, rankings, traffic increases, lead generation, revenue growth, or AI visibility improvements.

12. Limitation of Liability

To the maximum extent permitted by law, PromptRadar shall not be liable for:

  • Indirect damages
  • Consequential damages
  • Lost profits
  • Lost revenue
  • Loss of data
  • Business interruption

Our total liability shall not exceed the amount paid by you during the twelve months preceding the claim.

13. Indemnification

You agree to indemnify and hold harmless PromptRadar and its officers, employees, contractors, and affiliates from claims arising from:

  • Your use of the Services.
  • Your content.
  • Your violation of these Terms.
  • Your violation of applicable laws.

14. Termination

We may suspend or terminate access to the Services at any time if:

  • You violate these Terms.
  • We believe your activities create legal or operational risk.
  • We discontinue the Services.

Upon termination, your right to use the Services immediately ends.

15. Governing Law

These Terms shall be governed by the laws of England and Wales.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

16. Changes to These Terms

We may update these Terms periodically.

Continued use of the Services after updates constitutes acceptance of the revised Terms.

17. Contact